Informações de contato

Contact Us

We're here to help. Whether you have a question about your order, need sizing advice, or simply want to share feedback, the Dellore customer care team would love to hear from you.

Customer Care

Email: care@dellore.co.uk

We aim to respond to all enquiries within 24 hours (Monday to Friday). During busy periods, responses may take up to 48 hours, but we will always get back to you as quickly as possible.

Before You Get in Touch

To help us resolve your query faster, please include:

• Your order number (found in your confirmation email)
• The email address used to place your order
• A brief description of your query, with photographs where relevant (for example, for damaged items)

Common Enquiries

• Where is my order? Check the tracking link in your dispatch email first — it has the most up-to-date information. Still unsure? Email us and we'll look into it.
• Returns and exchanges: Full details can be found in our Refund & Returns Policy.
• Sizing help: Our team is happy to advise on fit and fabric — just ask.

Contact

Email us at care@dellore.co.uk — we look forward to hearing from you.